TeleMedicine allows health care professionals to evaluate, diagnose and treat patients at a distance using telecommunications technology (telephone, computer, etc.).

Medicare, Medicaid and all major health insurance plans in New Hampshire, Maine and Massachusetts now cover TeleMedicine visits the same way they would cover in-office visits. So the visit gets directly billed to your insurance company. Also: in an effort to encourage patients to stay home, many insurance companies are now waiving copayments for TeleMedicine visits. For uninsured patients, the visit fee is $65.

TeleMedicine visits are simple, quick, and covered by insurance. Plus they keep you home at this crucial time!

A note from Gary Mendese, MD, FAAD:

“We understand patients may be hesitant to visit our offices during the current COVID-19 pandemic. We not only understand but recommend all of our patients remain at home when possible. However, we understand there are times when patients need to come into the office. For such patients, our staff work diligently to provide a clean, safe environment. On top of nightly professional and between-patient cleaning, we are increasing the frequency of cleaning and sanitation of door handles, door knobs, credit card terminals, treatment rooms and bathrooms with a hospital grade disinfectant several times daily. Of course, all patients with flu-like symptoms are to stay home.

When patients arrive, they may be greeted by one of our staff, who will ask some screening questions prior to check-in. Appointments are spread out throughout the day to promote “social distancing.” We are doing our best to keep everyone safe and healthy, and we greatly appreciate your understanding during this difficult time.

Reducing the number of patients physically coming into the office also plays an important role in slowing the spread of COVID-19. That’s where TeleMedicine visits come in. Many patients will be able to remain at home without missing visits with myself or any of our other board certified dermatologists, nurse practitioners and physician assistants.”



Do you have a rash?
Do you have spider/insect bites?
Does you child have a breakout or rash?
Do you have a suspicious lesion?
Do you need medication refills?
Are you suspecting shingles?
Have you recently been burned?
Do you need a follow up to discuss your progress/medications?
Any other skin complaints?

You should see a dermatologist! But not in person, if you can avoid it

Instead, visit your provider through TeleMedicine. During the Coronavirus outbreak, using your phone could be a matter of life and death.

Now you can connect with us from virtually anywhere at any time!

Just about anything is possible with your mobile device nowadays, including getting dermatology-related medical advice or treatment for some skin conditions. The CMS (Centers for Medicare and Medicaid Services) currently allows for use of telecommunications technology that have audio/video capabilities that are used for two-way, real-time interactive communication. Sounds complicated but it’s simple: if you have a cell phone or a computer with video (or can get access to either one), you can have a TeleMedicine visit. No downloads, no new apps. It’s really easy.

Our providers are available Monday through Friday from 8:00 AM to 5:00 PM, although we can often accommodate nights and weekends with advance notice.

Lip Perk

So how do patients request a TeleMedicine visit with our providers? (We thought you’d never ask!)There are many ways, including:


Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world.
For up-to-date information on this evolving crisis, please visit

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We're happy to answer any questions you may have, feel free to call us at
(603) 742-5556